Service Insight

This Service Order Management (SOM) mobile app tool is free for those who have a paid subscription to their custom Service Insight mobile app from Willow Mobile Services. It allows you access to Service Insight from iOS devices.

But you can try it right now!! Simply download the app and sign-in with Username="User1" and Password="serviceinsight123". You will be directed to our Service Insight* demo version.

No more paper! No more lost invoices! Save time! Increase Revenue! With this mobile app, your office staff and field agents are connected seamlessly. Field service agents can enter their service and payment information for work rendered in real time. Updates made are immediately available to all employees of the business whether they are using the mobile versions or desktop versions of the app.

Have your customized app in days - the Service Insight app is fully customizable. We can modify the Service Insight app to fit your business data requirements and process workflow. When your requirements change, the app can change with you. With our apps you can build your mobile system to suit your business, adding apps as your business grows.

Workflow - Your business processes can be represented in Service Insight. Workflows are a way to enforce the correct order of your business actions. Your Workflow is represented by colored tappable icons to differentiate them from the standard colored default actions. Create a new appointment, Assign a service agent, Start the appointment, Collect payment from the customer and any other actions your business needs - all can be easily done with a tap and in the order your business process dictates!

Notifications - Notifications such as scheduled appointments, reminders, paid receipts, etc. can be sent automatically and immediately or on any schedule that fits your business needs. We support both email and text notifications.

Business forms - We can integrate your digital letters and forms with your business letterhead into Service Insight to be automatically prepared and sent with pertinent customer or other business related information. (Paper letter and forms can be transformed into digital format for a small fee)

Reports - your customized version of Service Insight can include views to give you quick insight into how your business is doing. Periodic reports can be sent by email based on any schedule you choose such as Daily, Weekly or Monthly.

Help - We include a robust Support page for our Service Insight customers. There is an FAQ section to answer most of your questions. Check it frequently as we keep it updated with new tips, information and issue resolutions. For those times when you need to contact a person, we provide Phone, Email and Live Chat support options as well.

Much, much more!!! Contact us to see how we can take care of you specific needs.


*Note: Service Insight is only one of nearly hundreds of other mobile app options we can provide. If you have other mobile app needs, please contact us and we'll discuss your requirements. In a few days we'll provide you a demo app to try before making a decision.