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ServiceDock Feedback & Service

ServiceDock helps brick-and-mortar businesses thrive in a digital world by transforming how they manage customer experience and service

ServiceDock helps brick-and-mortar businesses thrive in a digital world by transforming how they manage customer experience and service

ServiceDock Feedback & Service

by ServiceDock
ServiceDock Feedback & Service
ServiceDock Feedback & Service
ServiceDock Feedback & Service

What is it about?

ServiceDock helps brick-and-mortar businesses thrive in a digital world by transforming how they manage customer experience and service.

ServiceDock Feedback & Service

App Details

Version
1.1.5
Rating
NA
Size
13Mb
Genre
Business Productivity
Last updated
August 7, 2020
Release date
November 1, 2018
More info

App Screenshots

ServiceDock Feedback & Service screenshot-0
ServiceDock Feedback & Service screenshot-1
ServiceDock Feedback & Service screenshot-2
ServiceDock Feedback & Service screenshot-3

App Store Description

ServiceDock helps brick-and-mortar businesses thrive in a digital world by transforming how they manage customer experience and service.

Feedback
We leverage the messaging apps consumers love using to:
- capture 3 times more customer feedback in physical locations than web forms do;
- provide you with real-time notifications of negative comments; and
- empower you to follow up before the customer posts a review online or shares their thoughts with friends.

Service
We also facilitate location-specific messaging, so:
- customers can engage with the staff in the local outlet of their favourite retail or hotel chains;
- your local staff can build rapport with customers pre and post-sale/visit;
- messages directed at head office (e.g. tweets) can be transferred to local managers who can then interact with customers directly.

Download the ServiceDock app now to start improving customer experience, loyalty and advocacy across your retail, food service or hospitality business.

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