ShopHelp - care your orders

Manage your orders by locating them.

1. Instant support, easy access

Get fed up with the long waiting time for an email response from the customer service team? Do you want to feel heard anytime posting a request?
Be free of mind when you are with ShopHelp. By automating different customer service activities with artificial intelligence tools, ShopHelp can provide faster and better responses to customers' queries, providing an exceptional experience

2. Track your orders, get instant updates on your order status.

Your order will be taken care by our exclusive carrier partners while you can get information from anywhere, real-time. We provide end-to-end product tracking information giving you the current status of your item along with other information which includes date and time of delivery, the delivery location of the item (mailbox, reception desk, neighbor, etc.) or attempted delivery information.


3. Self-service with just 1 click

Any order made from one of our network’s partners can be tracked via Shophelp. It just costs you 1 click to refund, replace, change order details or get full information on your order statuses.

We are always here to help, with various support channels, we will help and guide you through all your shopping concerns.

4. Be ahead in knowing deals and promos

There are tons of amazing deals and promos offered by ShopHelp partner’s stores daily. You can grab them all to get jaw-dropping discounts and savings. With ShopHelp, you just know where to find them.

5. Shop safe and secure

Service quality and security are the utmost priorities to us. Every store in our network is passed through strict Seller Identity Verification and Seller Performance Review processes. When you deal with any of these stores, your thorough benefits are guaranteed by us