Shopooze

Who we are

Shopooze Trading is an e-commerce company based on the concept that is Shop Easy and Save Right, it is an online convenience sore that caters to to the needs of our valued consumers. Right now, our focus is on the island of Abu Dhabi and eventually expand to the whole Emirates. 

What we do

We understand every family and individual's concern, which is to make life easy and enjoy the rest of the day. We aim to meet the growing need for reliable and an easy-to-buy online platform either in a website or mobile apps that allows saving rights: save money and time! Our services won't jeopardise the grocery budget nor time, and we deliver it anywhere in Abu Dhabi City! Ignore the hassles of shopping in the malls, hypermarkets, supermarkets, or convenience stores. Click to shop with us and know the difference!

Mission and vision 
Shop Easy and Save Right!
Provide reasonable prices, high-quality variety of goods and items, convenient and unique online e-groceries set up and other e-shopping experiences for every customer, saving appropriate time and budget, while maximising needs-based lifestyle and deliver it at the doorstep on time in any place that customers are hibernating!
Provide a live or real-time customer service to talk with customers either telephonic, WhatsApp or Facebook messenger to assist our customers in navigating our online store as well as offers insights and clarification once needed.
Become the first- to-go online store in the UAE that provides real-time virtual customer services, reasonable prices and faster delivery time with return-exchange policy.

What services does Shopooze deliver to customers? 

Reasonable price of goods 
Scheduled delivery time or urgent delivery
Easy online shopping 
Return and exchange policy
Live chat with or real-time support of virtual Customer service to assist customers either live, telephonic, WhatsApp or Facebook messenger. 

What are our core strengths? 

Teamwork – Our team is uniting as one. We understand the diverse working environment and ensure that employees are respected, satisfied and met their basic work needs, especially health and safety requirements when working with us. We provide free training and benefits to improve their skills and job performance according to Shopooze's mission and vision.
Trained virtual customer service - our virtual customer service can speak in both Arabic and English language who will help in navigating the online store for our customer's convenience. We provide the real-time customer service to make things easier to find and answer questions, insights and clarifications about the products they choose or find. We also follow up with customers to ensure the safe and timely delivery of items.

Up to date post of merchandise- we update our merchandise regularly and announce items on sale.
Trained delivery man – our delivery man is trained with customer service roles and responsibility of a delivery man. Such as commitment to customer services satisfaction, work safety, and time management.
Secure payment platform- personal and financial details’ are encrypted to protect our customers.
Secure cloud market- we ensure peace of mind of our customers. All personal details and purchases from us are integrated smoothly without comprising customers’ security.

How do we operate for our customer's stress-free orders?  

Our platform is designed for easy navigation suitable for either mobile web apps or website. Items are categorised with subcategory. For customer’s additional convenience, we have our real-time customer service who speaks both Arabic and English that will assist our customers in navigating the page. Simple as it is!