Shout Taxi

SHOUT TAXI


OVERVIEW:


The complete Solution consists of a Rider App, Driver App and Admin Dashboard. Admin Dashboard is a web based panel where you can manage and monitor the complete activity of app users (both riders and drivers)



HOW IT WORKS?


Driver Sign Up:


• The work flow of the Shout taxi starts with Driver making a Sign Up request. Driver can make a Sign Up request using the Driver App. Driver needs to upload his identification proof and vehicle details to submit a Sign Up request.

• Admin receives the Driver Sign Up request on his Admin Dashboard. Admin can approve/disapproves the Sign Up request of the driver.

• Once approved by Admin, Driver can start getting trip inquires on his app. Driver has an option go Offline/Online.


Customer Makes Booking Request:


• Customer selects a cab category and Pin the pick up location on Map.

• Customer can see available cabs around the pick Up location on the Map. Its also shows the ETA of the nearest driver to that location.

• Customer has option to Book Now and Book Later

• As soon as the customer makes the booking request, it goes to the nearest available driver to that location.


Driver Allocation to a booking request:


• A driver can Accept/Reject the request. If he doesn't do anything in 20 secs. The request gets rejected automatically and it moves to the next nearest driver. If the next driver also rejects the booking, it will move to the 3rd nearest. The request will route upto three drivers maximum. This Driver Allocation logic can be customized very easily according to your requirements

• Once driver accept a booking request, his screen changes into a map screen which shows the path to Customer's Pick Up Location

• Customer App also gets the notification with the details of the Driver and the Vehicle.

• Customer has the option to cancel the booking until the driver arrives the Pick Up location.


Driver Arrives -Start Trip and End Trip:


• As soon as the Driver reaches the customer location, he clicks on the arrive button. Customer can not cancel if the driver arrived. The waiting timer also starts (there is a provision on admin panel to assign waiting charge per minute. this is an optional feature)

• To start the trip, the driver inputs the Destination location in the app (optional) and click on 'Start Trip' button.

o Driver can check route to the destination location in the app.

o On Arrival, driver clicks on 'End Trip' Button.


Trip Completion - Fare Calculation and Invoice:


• The calculation of the 'distance' and 'time of travel' gets calculated between the driver's start and end trip.

• Admin can set prices per km, base price, waiting time charges and other miscellaneous charges. The Fare will be calculated accordingly.


Rating of Customer and Driver:

• On trip Completion, Both customer and Driver gets an option to Submit rating for the other user.

• The rating gets average out and shows on the user profile in the app. The rating for driver remains visible on Admin Panel as well.


MODULES:

Driver App Modules:

o Driver Sign Up/Login

o Add Vehicle Details

o Go Online/Offline

o Accept/Reject Inquires

o Navigation to Customer Location

o Start trip

o Navigation to Destination Location

o End Trip

o Review Customer

o Bill Summary

o My Rides (Ride History)





Customer App Modules:

o Sign Up/Login

o Select a Cab Category (Hatchback, Sedan, Luxury)

o Book Now

o Book Later

o Ride Estimate

o Estimated Time Arrival of the Driver

o Make payment

o Rate the Ride

o Check Ride History

o Check Rate Card

o Contact Support



Admin Panel Modules:

o Manage Drivers

o Approve Driver Sign Up request

o Enable Disable a Driver

o Manage Customers

o Update Rate Cards

o Check complete Trip Feed

o Sort Trips

o Update Terms and Conditions, Privacy Policy, other pages