SMC SAM

The SAM app provides users with a platform to request support, view support issues and maintenance reports, FAQs, user guides, operational instructions and service and product information.

- Help me now button requests support by team
- Log-an-issue help user report and track issues with descriptive text or by taking a picture
- Support session dates can be viewed and added to your calendar or reschedule
- Notifications – users can be notified updates to support requests
- Track your support - users can easily see how many support requests have been reported and closed
- Support updates – see the latest communications on your support requests
- Technology news - keeps users up-to-date about changes and new products in smart home technology
- Notifications – users can be notified updates to support requests
- Access frequently asked questions, user guides and operation manuals easily