Smooth

Smooth - Have better conversations with customers; spend less time managing it all

AI-first support chat for your business
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Manage your customer conversations with these unique features:

- Generative responses based on your chat history
Smooth learns from your previous customer threads and suggests similar responses to similar queries, saving you the monotony of typing the same reply over and over again.

- Extract key actions for each message
Customers aren’t always super clear with their messages. Smooth digs into the customers request, highlighting the key actions they want you to take.

- Auto-labelling of new threads
Create your own custom labeling system to keep track of important (and not so important) threads. AI will help too, auto-adding these labels when new messages arrive based on your previous labeling behaviour.

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