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A case management application that delivers on the promises you make to your customers

Supportbench

by Supportbench Services Inc.

What is it about?

A case management application that delivers on the promises you make to your customers. Deliver the best support using the most flexible tool-set.

App Details

Version
1.0.6
Rating
(1)
Size
8Mb
Genre
Productivity Utilities
Last updated
December 27, 2023
Release date
June 11, 2018
More info

App Screenshots

App Store Description

A case management application that delivers on the promises you make to your customers. Deliver the best support using the most flexible tool-set.

This version of the iOS app includes:

• View and update cases including all of the fields
• View all of your teams cases
• View queues and your work queues
• View recent items
• Create new cases
• Attach new activities to cases including tasks
• Upload and view attachments on cases
• Take a picture and attach it to a case
• View the details of your tickets including comments with rich text and inline images
• Forward cases to other agents
• View a companies information and update it including contacts and case history.

Supportbench is a powerful and flexible case management system for those customer service and help desks that need more than just the status quo ticketing system.

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