TappedApp

TappedApp re-infoces and re-emphasize the importance of good customer service experience in Hospitality Business. We believe Front of House Staff (Servers, Bartenders, Host, Bussers) in Hospitality Industry is at the core of good customer service experience. TappedApp is rating and review service designed by and for people who enjoy, expect and appreciate good service.

A customer gets his/her experiences with one FOH (server, bartender, host or even busser) when he walks in restaurants, bars, cafés. Based on his experiences with one service provider why should he rate the entire business, shouldn’t the FOH be rated as they are the one who are service provider and face of the business? Rate and Review the hard working FOH on TappedApp.

Customer in this process help /identify top notch service providers or Front of House Staff in the city you dined in.

Features:

Search and Add FOH (Server, Bartender, Host, Busser):

Customers can add their experience with their favorite FOH with few clicks. Make your FOH a local hero.

Often, consumers do not have the ability to provide in real time, a poor or great customer service experience by servers/bartenders/bussers/host to the management of the restaurants, bars, or other venues. This often results in lost business for the venue and frustration for the customer.