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Symphony Summit Service Management is a next generation ITSM++ solution that delivers a comprehensive set of IT service management capabilities to improve service levels and productivity across the entire organization

Teleperformance iServe

by Symphony Summit

What is it about?

Symphony Summit Service Management is a next generation ITSM++ solution that delivers a comprehensive set of IT service management capabilities to improve service levels and productivity across the entire organization.

App Details

Version
5.7.3
Rating
NA
Size
68Mb
Genre
Business
Last updated
October 17, 2018
Release date
September 8, 2016
More info

App Store Description

Symphony Summit Service Management is a next generation ITSM++ solution that delivers a comprehensive set of IT service management capabilities to improve service levels and productivity across the entire organization.
Through the tight integration of its Change, Incident, Problem, and Service Request Management processes around a common configuration management database (CMDB), the Service Management sub-module provides IT organizations with a highly efficient, effective, and dynamic mechanism.
Through this organizations can resolve incidents and problems, manage service level agreements, and increase end user satisfaction.

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