The Experience Manager

Manage your company's experiences from your mobile device. The Experience Manager connects the dots from intent to operations and provides a structured framework to implement, maintain and innovate customer experiences. It enables you to translate your customer experience into a simplified storyboard that everyone understands.

The storyboard can be shared with everyone in your company and used to gain valuable ideas and feedback to improve your customer experience in real time anywhere in the world.

Benefits

High-fidelity digital engagement - with ongoing strategic and operational decision support, powered by collaborative business intelligence, best practices adoption, state-of the-art next practices, and real-time reporting

Real-time alignment between strategy and execution - with dynamic focus on critical success factors for key internal functions and processes driving value creation, customer satisfaction improvements, cost optimization and revenue enhancement

Automated employee and customer collaboration process - supporting organizational agility, employee loyalty and customer centricity.

Accelerated innovation - through ‘in-context collaboration’ on critical success factors

Reduced operational risk - driven by unfiltered intelligence and objective 360 degree feedback from all parts of the organization, on all the critical issues, on an ongoing basis

With the power of The Experience Manager, you can now engage your employees to deliver your signature customer experience in a whole new way.

The current version of our mobile application allows you to:

+View the experiences you've designed on the desktop version.
+View the experiences that have been shared with you.
+View the storyboards you've designed on the desktop version.
+View the storyboards that have been shared with you.

Coming Soon:

+Push Notifications
+Mobile Idea Sharing
+Real-time chat