The Lumen

Welcome to The Lumen! Enjoy a beautiful mobile optimized experience that lets you post photos and respond to events and polls on your community wall. If your property supports it, you can also make payments for your rent right from the convenience of your device.

Need to enter a service request and can't get into the office? No problem. Simply click on the Service Requests menu option for supported communities where you can log a service request and even track the history of the maintenance updates.

Get a lot of packages delivered to you? If your building uses ActiveBuilding Concierge you can see when deliveries have arrived in our Packages view. Simply click on the menu option to view important information such as the courier delivering the package, when it was received, and even tracking information.

Can't find your property's phone number of office hours? All of that is located under the general info section of the application with easy 'tap-to-dial' functionality.

Payments and Maintenance Issues are only available for supported communities. Please talk to your community management about adding this for your community if you are unable to perform these functions.