TrustWork

TRUSTWORK: Bridging the Gap Between Clients and Reliable Service Providers in Cameroon
In Cameroon, finding trustworthy and competent service providers—whether plumbers, electricians, carpenters, or other skilled workers—remains a challenge. Many individuals and businesses face delays, poor-quality work, or outright scams, leading to frustration and financial losses. Meanwhile, skilled workers struggle with irregular income, lack of exposure, and difficulties securing clients who can pay fairly. TRUSTWORK is the solution to this problem, creating a reliable digital marketplace where clients and service providers can connect, transact securely, and ensure accountability.
How TRUSTWORK Works
TRUSTWORK is a mobile application that ensures seamless interaction between clients seeking quality service and verified professionals offering skilled labor. The platform operates on the following core pillars:
Verified Service Providers
Professionals undergo screening and verification before being listed.
They build their reputation through client ratings and reviews, ensuring trust.
Escrow Payment System
Clients make payments upfront, which are held securely in escrow.
Funds are released only when the job is completed to the client’s satisfaction.
This system protects both clients from fraud and service providers from non-payment.
Time-bound Contracts
Clients and workers agree to deadlines before starting a job.
Delays beyond the agreed timeline impact ratings and future job opportunities.
Seamless Job Matching
Clients post jobs with details such as budget, timeline, and location.
Skilled workers bid or get matched based on their expertise and ratings.
Rating & Review System
Clients leave feedback, helping others make informed hiring decisions.
Service providers improve their profiles based on positive reviews and completed projects.
Impact & Vision
TRUSTWORK is more than just a marketplace—it’s a trust-building ecosystem that enhances reliability, professionalism, and fair trade in Cameroon’s informal service sector. By leveraging technology, TRUSTWORK:
Empowers professionals by giving them consistent work opportunities.
Ensures client satisfaction through quality assurance mechanisms.
Reduces unemployment by making it easier for skilled workers to get hired.
Fosters economic growth by streamlining service delivery and financial transactions.
The TRUSTWORK Advantage
Unlike informal hiring methods or classified ads, TRUSTWORK brings security, transparency, and accountability to every transaction. With features such as real-time job tracking, digital contracts, and dispute resolution mechanisms, clients can hire with confidence, and service providers can work without fear of non-payment.