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Twixor Agent is a multi-channel customer support application helping customer care executives to connect and resolve customer queries

Twixor

by Ashok Anand
iPhone iPad
FREE in the App Store

What is it about?

Twixor Agent is a multi-channel customer support application helping customer care executives to connect and resolve customer queries. Its Hybrid Agent Assist is powered with a dynamic & automated handoff feature that enables agents to intervene in the chat during critical issues or based on customer preference.

App Details

Version
1.0.0
Rating
NA
Size
72Mb
Genre
Business Productivity
Last updated
November 26, 2024
Release date
November 25, 2024
More info

App Store Description

Twixor Agent is a multi-channel customer support application helping customer care executives to connect and resolve customer queries. Its Hybrid Agent Assist is powered with a dynamic & automated handoff feature that enables agents to intervene in the chat during critical issues or based on customer preference.

The application is powered with following features:

- Accepting an incoming chat
- Sending/Receiving text, audio, video, document messages to/from multiple channels.
- Inviting other live agents to a chat
- Transferring chats to other agents

Get it for FREE in the App Store
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