TykVen

What makes TykVen a Top Service Management Tool?
• Quick complaint & service request registration.
• Optimal scheduling & real-time tracking of tasks.
• One-click service history report & Invoice generation
• Push notifications for Service Engineers
• Calendar view of tasks & resource loading
• Driving direction
• Inspection & Estimation recording
• Resource utilisation tracking & Profitability report

Why should you use the TykVen App?

• Admin Portal/Customer Web Portal to quickly raise service tickets.
• Customer-Friendly application to submit service requests, view technicians' arrival times and get quotations & invoices.
• Optimal scheduling of tasks.
• Customer Notifications via SMS, WhatsApp and email alerts.
• Real-time tracking of work location and status. 
• One-click information on warranty/AMC and service history.
• Generate estimation and invoices from the field or office.
• Preventive service and annual maintenance contract reminders.
• Comprehensive reports and dashboard.




How TykVen works?

Each job in the TykVen System goes through five steps to ensure that all tasks and technicians are easily visible, accessible, maintained, and tracked.

Registration
TykVen offers service providers the ability to easily and quickly register requests from clients/customers.

Assignment
Requests assigned to service technicians. 

Acceptance
The Service Technician can accept or reject the assignment. 

Visit
The technician pays a visit to the service location and performs inspection, evaluation, estimation, and repair.

Closure
The technician can complete the job by marking it as completed.