YLS Hotpot

YUANLAOSI philosophy Chong Qing Yuanlaosi Hotpot is committed to “consumer’s experience first”. With continuous studying and tweaking recipes, the brand adheres to high-quality fresh food, unique recipes, modern management, and personalized services.

YUANLAOSI adheres to the concept of “Everything begins from the consumer’s experience”; by providing high-quality fresh ingredients, unique recipes and flavours, modern management, and great consumer experience. An experience and taste so memorable, it lasts a lifetime. Yuanlaosi Hotpot serves the essence of traditional hotpot “hotpot is not only food, but also a party culture”. Combining fresh, delicious ingredients to an ecological taste of experience with joy, comfort and relaxation; forming a unique traditional hotpot with Yuanlaosi concept.

Yuanlaosi Hotpot is an established international brand for hotpot restaurant having over 400 outlets worldwide. As part of our continuous efforts to expand our business internationally, Malaysia was chosen as the country to establish our first outlet in Southeast Asia. Yuanlaosi Hotpot Malaysia adheres to the concept of “everything starts from the consumer’s experience”, and we are constantly learning and improvising our business, insisting on the use of high quality and fresh ingredients, developing unique recipes, and adopting modernised management and humanised services to provide top-notch experience to customers.

Yuanlaosi Hotpot Malaysia is the embodiment of both the traditional and modern culture of hotpot cuisine. Yuanlaosi Hotpot Malaysia serves the essence of traditional hotpot combined with the notion of “hotpot is not only food, but also a party culture” and is a brand which go beyond the “original taste” of hotpot by providing a casual and comfortable dining environment for the customers to enjoy fresh, delicious and healthy food.

Yuanlaosi Hotpot is a brand passing the essence of “original taste”. We think that “hotpot is not only about inviting food but also represent a party culture”. The brand has thus combined the fresh, delicious, healthy, and original dining experience with leisure environment that makes people happy, comfortable, and relaxing. That’s how traditional Yuanlaosi Hotpot makes itself distinguish.

Yuanlaosi Hotpot Malaysia is committed to the highest standard of quality for its products and servitude to touch the hearts of its customers.

Our aim at Yuanlaosi Hotpot Malaysia is to provide the customers with quality products served to the highest standard with a taste that would exceed any customer expectations. If we cannot deliver more than 100% of the customer expectancy in foods of finest quality, we are not meeting our aim. Exceeding 100% customer satisfaction is our goal, and we are hopeful to achieve this goal in all existing and future outlets.

Our continuous program is to promote operations excellence by solidifying focus on our customers, our service, and the quality of our products.

In assisting Yuanlaosi Hotpot Malaysia to achieve this aim, we have sourced wherever possible the best quality products and implemented a practical system for maintaining the highest quality of all our menu items.