YouNeed Office

YouNeed Office: the comprehensive, streamlined solution to optimize your work routine and customer support.
VIRTUAL BADGE: Simplify time clocking with the ability to make changes and add annotations, ensuring precise control of your work hours.
CALENDAR: Create and manage tasks, appointments, vacations and leaves directly from your smartphone. Synchronization with the web platform ensures that you are always up-to-date, wherever you are.
APPOINTMENT MANAGEMENT: Supported by CHECK IN and CHECK OUT functions, it gives you complete control over the time and outcome of meetings, allowing you to optimize your schedule.
ADVANCED TICKETING: Enhance your customer support with a state-of-the-art ticketing system. Assign tickets to multiple users or groups for effective collaboration, use geolocation for contextualized responses, and customize notifications to keep the focus on priorities.
Key features of the ticketing system:
- Multiple assignment: Distribute tickets among multiple team members or groups for fast, collaborative resolution.
- Integrated Geolocation: Create queries that automatically populate with location data, providing immediate context to requests.
- Notification Management: Customize alerts for each ticket, muting notifications when necessary to maintain focus.
GDPR COMPLIANCE: We ensure data protection in line with current regulations, making YouNeed Office suitable for smart working, mobility and office use.
COMPLICATION-FREE EXPERIENCE: No need for QR code or NFC. An intuitive and functional interface exclusive to YouNeed customers with valid credentials.
YouNeed Office transforms your work experience, combining time management, organization, and customer support into one powerful, easy-to-use solution.