Ziwo Agent

Ziwo follows you everywhere !
Login to your Ziwo cloud contact center platform from your phone and talk to your clients. Simply.

With the user friendly Ziwo Agent App you can make, receive or transfer calls, view call history , check call recordings or change your status just by tapping on your phone. Anywhere. Anytime.

Call History
This feature gives a bird's eye view of all the inbound, outbound or missed calls that have been performed in one single view. You can filter calls by date, week, month or a selected date range.

Contacts
Search agents by name or number using this feature with an option of available status.

Dialer
Use dialer to directly call contacts using your Mobile phone.

Status
Change your status real time for agents on break, meeting, outgoing or available directly from the app.