ZoneReferral

Every community has 'frequent flyers' that repeatedly call 911 for help throughout the year for non-emergency needs (e.g.,prescription refill). The problem is that non-emergency calls consume expensive first responder resources. In response, many communities are working together with area agencies to form cooperatives that can help connect clients directly to the resources they need instead of calling 911. The challenge is how to securely share client information between participating agencies so that clients no longer call 911 for help with non-emergency needs. ZoneReferral is the answer.

ZoneReferral is our referral application App for community cooperatives. It's designed to be used by firefighters, law enforcement, courts, and just about any community agency that engages members of their community that need services. When a referring partner is in contact with prospective client, ZoneReferral is used to collect information about the client and their specific needs. Submitted referral applications are reviewed by our companion ZoneClient App.

Note: You must have an active subscription with us for your community cooperative to use this App and account configuration services are required for digital agreements. This is a companion App to ZoneClient.

ZoneReferral includes these features:

- Collect client name, location and contact information
- Record contact type and reason for contact
- Submit client portrait and environment pictures
- Include description of applicant and expectation details
- Application includes referring party's contact information
- Digitally sign release of information agreement
- Securely submit referral application to your community cooperative

Reduce 'frequent flyer' 911 calls and first responder expenses with ZoneReferral!