June 22, 2009
The iPhone 3G S launch didn't go as smoothly as Apple would have hoped. Many customers have been unable to activate their new devices during the last few days, and to compensate for the delays Apple is issuing $30 iTunes Store credit to the affected customers via email.
Thank you for your recent Apple Store order. We appreciate your patience and apologize for the inconvenience caused by the delay in your iPhone activation. We are still resolving the issue that was encountered while activating your iPhone with AT&T. Unfortunately, due to system issues and continued high activation volumes, this could take us up to an additional 48 hours to complete. On Monday, you'll receive an email from Apple with an iTunes Store credit in the amount of $30. We hope you will enjoy this gift and accept our sincere apologies for the inconvenience this delay has caused. Thank you for choosing Apple. Sincerely, Apple Online Store TeamAffected customers should be receiving their iTunes Store credit sometime today. Activation delays of up to 48 hours are bad enough, but 96 hours is seriously pushing it. What do you think? Is a $30 iTunes Store credit enough to make up for this giant activation snafu?