Oh No, AT&T Is Having Problems Activating New iPhones!
October 14, 2011
We've received numerous reports from readers indicating that they cannot activate their new iPhone 4S when purchased through AT&T. This has been confirmed by an AppAdvice employee as well as Apple Insider. The issue occurs when a user attempts to activate service on the iPhone specifically or through iTunes.
The message customers receive is the following:
Your activation is still pending. You will receive an email notification once your activation is complete.
We're sorry. There was a problem connecting to the server. Please try again later.
At this point, the only options available are to make an Emergency Call, Start Over, or check your Wi-Fi Settings.
Similar problems have not been reported by Verizon and/or Sprint customers.
If anyone is having this problem, we have this advice - Keep trying. Obviously, Apple's newest handset is very popular today, the first day of its release. Therefore, these problems are to be expected. Hopefully AT&T will resolve these issues very, very soon.
