This Item Is Not Eligible For iCloud ... What?
December 6, 2011
You’ve given Apple $24.99 and gone through the steps to sync your music with iTunes Match. You then notice a few of your songs aren't eligible for iCloud. Don’t worry, there is a simple solution to this pesky error.
More often than not, Apple will match or update all of your songs using the new iTunes Match service. However, Apple will sometimes show the following error for one or two of your songs:
Unfortunately, Apple doesn’t include a solution along with this nondescript error, at least through iTunes. Luckily, we live in a world with Google search, where finding a solution is easy.
First, what does the error mean?
Songs that are “not eligible” to be uploaded to iCloud are typically those that are larger than 200MB or songs encoded at 96 Kbps or less.
Next, making the songs eligible
To make the songs eligible, simply highlight the song (or songs) and select Advanced > Create AAC Version from the iTunes toolbar. Keep in mind this process actually creates a new version of the song, leaving the previous one intact. Delete the older version.
Once you're done converting and deleting each "ineligible" song, exit iTunes and then restart the application. Once you reenter, iCloud should automatically restart. To be sure, go Store > Update iTunes Match to update your database. Your error should now be history.
One last thing
Another error that you might encounter in iTunes Match is when songs are duplicates. In this case, one of those songs includes an icon of a Cloud with a slash through it, indicating that iTunes Match couldn't match or upload the song. To resolve this issue, simply delete the song that includes this icon.
To do this, click on the Cloud and select Delete Duplicate. You'll also be asked to save the file or send it to the Trash Can. Trash it!
Hopefully, these two tips will make your iTunes Match experience more enjoyable.
Note: Digital Booklets, those that come with many media albums today, are too large to sync with iTunes Match.
Unfortunately, Apple doesn’t include a solution along with this nondescript error, at least through iTunes. Luckily, we live in a world with Google search, where finding a solution is easy.
First, what does the error mean?
Songs that are “not eligible” to be uploaded to iCloud are typically those that are larger than 200MB or songs encoded at 96 Kbps or less.
Next, making the songs eligible
To make the songs eligible, simply highlight the song (or songs) and select Advanced > Create AAC Version from the iTunes toolbar. Keep in mind this process actually creates a new version of the song, leaving the previous one intact. Delete the older version.
Once you're done converting and deleting each "ineligible" song, exit iTunes and then restart the application. Once you reenter, iCloud should automatically restart. To be sure, go Store > Update iTunes Match to update your database. Your error should now be history.
One last thing
Another error that you might encounter in iTunes Match is when songs are duplicates. In this case, one of those songs includes an icon of a Cloud with a slash through it, indicating that iTunes Match couldn't match or upload the song. To resolve this issue, simply delete the song that includes this icon.
To do this, click on the Cloud and select Delete Duplicate. You'll also be asked to save the file or send it to the Trash Can. Trash it!
Hopefully, these two tips will make your iTunes Match experience more enjoyable.
Note: Digital Booklets, those that come with many media albums today, are too large to sync with iTunes Match.
