by Dom Esposito
October 3, 2013
According to an announcement from Adobe (via MacRumors), hackers have obtained customer information from 2.9 million accounts. The information obtained includes encrypted passwords, encrypted credit and debit card numbers with expiration dates, and customer names. Anyone that has downloaded software from Adobe could be a victim. Don’t worry, Adobe has no reason to believe that the hackers walked away with decrypted credit/debit card information. Because of the attack, Adobe is now working with law enforcement to address this matter. The company is also offering affected customers complimentary credit monitoring service for one year. Here's part of Adobe’s statement on this matter:
As a precaution, we are resetting relevant customer passwords to help prevent unauthorized access to Adobe ID accounts. If your user ID and password were involved, you will receive an email notification from us with information on how to change your password. We also recommend that you change your passwords on any website where you may have used the same user ID and password. We are in the process of notifying customers whose credit or debit card information we believe to be involved in the incident. If your information was involved, you will receive a notification letter from us with additional information on steps you can take to help protect yourself against potential misuse of personal information about you. Adobe is also offering customers, whose credit or debit card information was involved, the option of enrolling in a one-year complimentary credit monitoring membership where available. We have notified the banks processing customer payments for Adobe, so that they can work with the payment card companies and card-issuing banks to help protect customers’ accounts. We have contacted federal law enforcement and are assisting in their investigation.If you’re an Adobe customer, keep an eye on your email account for updates regarding the attack. Adobe will be contacting any affected customers to initiate password resets and provide further information.