NKT Photonics Remote allows companies to provide their customers with a remote support to significantly improve maintenance, repair and support processes as well as reducing onsite and travel costs for experts
NKT Photonics Remote
What is it about?
NKT Photonics Remote allows companies to provide their customers with a remote support to significantly improve maintenance, repair and support processes as well as reducing onsite and travel costs for experts.
App Store Description
NKT Photonics Remote allows companies to provide their customers with a remote support to significantly improve maintenance, repair and support processes as well as reducing onsite and travel costs for experts.
Key Features:
• One Button Solution
With one touch, NKT Photonics Remote immediately connects technicians to the right support expert on smartphones, tablets or smart glasses.
• Incident Memory
A knowledge database enables technicians to learn from already solved incidents without contacting an expert – even offline
• AR Video Calls
Individual and group video calls with Augmented Reality
• Online/Offline Annotations
Technicians and experts can draw and write directly onto real world objects during video calls. For Low/No WiFi or mobile data scenarios, simply take a screenshot or photo, annotate it and send it.
Please contact our NKT Photonics Remote support team to set up your accounts and get started: lios-support@nktphotonics.com.
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