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青铜峡客服App功能全,操作人性化,提升企业客服服务质量和效率
青铜峡客服
by 山东德尔智能数码股份有限公司
What is it about?
青铜峡客服App功能全,操作人性化,提升企业客服服务质量和效率.
App Store Description
青铜峡客服App功能全,操作人性化,提升企业客服服务质量和效率.
主要功能: 工单查询,工单统计,客服坐席监管,客服通话历史记录,工单处理,工单调度等功能.
企业客服人员接到供热用户故障报修等问题反馈后,可通过在BS系统上发起工单，同时产生一条工单信息。
相关调度和维修人员接受工单后,对工单进行查看,处理和流转操作,有序,协同,高效的解决供热用户问题.
登录需要从公司管理员处获取用户名和密码用于App登录.
Disclaimer:
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
