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Freshdesk

Deliver exceptional customer support on the go

Deliver exceptional customer support on the go

Freshdesk

by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Freshdesk
Freshdesk
Freshdesk

What is it about?

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk

App Details

Version
9.6.8
Rating
(2544)
Size
147Mb
Genre
Business Productivity
Last updated
October 24, 2024
Release date
April 7, 2014
More info

App Screenshots

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App Store Description

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.

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