Good SaMerits

Good SaMerits is a comprehensive employee appreciation and recognition system designed to create a digital space where employees can send and receive thank you notes, earning points for their expressions of gratitude. This system fosters a culture of appreciation within organization by allowing users to acknowledge and reward each other's contributions. Additionally, Merits includes a rewards section where users can redeem accumulated points for various incentives such as gift cards and coupons. The project also features a dedicated web portal for patients visiting hospitals, enabling them to provide feedback and praises to employees through a user-friendly interface accessed via QR codes.

System Roles

End Users - Mobile app


End users can:


Securely log into their account using username and password

Send appraisals to fellow employees

See public user activity on their feed

See the appraisals they get

See their accumulated points

Redeem rewards using their accumulated points

Write and submit journal entries

View journal history

View and update their profile

Name - not changeable

Department - not changeable

Designation -not changeable

Profile Picture - not changeable

Password - Changeable

Super Admin


Super admin can:


View total companies on the platform:

View the count of all companies using the platform.

View total subscribers: Access the number of active subscribers.

View total revenue: Monitor the total revenue generated.

Configure Rewards: Manage and configure reward programs.

Patients


Patients can:


Access web based patient survey via QR code

Send appraisal message to medical personnel

Choose the option to remain anonymous




Admin/Organization - Web-based admin panel


Organization admins can set up their company accounts, select a subscription plan, make payments, and access the dashboard, as well as conduct user-related actions such as adding employees, approving their rewards, setting up points, vouchers, etc.





On the dashboard, they can see:


Sign up on the platform after filling in company information and making a payment

Securely login using their email and password.

Top performers on the platform (who has received the most points)

Total users on the platform

See the rewards available

Leaderboards, Top appreciated members

Visualization and graphs, ex. Gifts redeemed per month.

Super Admin - Web-based admin panel

Actions they can perform:


Add multiple employees to the system by uploading a correctly formatted CSV or XLSX file through the dashboard.

Assign a manager who can accept/decline reward requests

Add new rewards directly through a form in the web portal.

Set and modify the point system used for appreciation and rewards. This includes:

The admin navigates to the "Configure Point System" section on the dashboard.

The section displays the current point configuration. The admin can adjust the following settings:

Points awarded for different types of appreciation.

Minimum and maximum points that can be awarded.

Daily cap for appraisal sent and received.

Rules for point expiration.

The admin clicks the "Save Changes" button to update the configuration.

Approve or Decline Reward Redemption Requests

View all records in the rewards section, including reward-related activity of users.

View and activate rewards assigned to the company by Super Admin.

View reward information sorted by admin or super-admin, points, quantity etc.

Create and Edit Patient Surveys

5 pages with 5 questions

Option to upload image parallel to each survey questions

Able to edit questions and answers

View Patient Stats

Show patient stats in the form of tables

Show visualization in terms of graphs

Show survey Questionnaire - answered as a percent of total surveys

Table view to see patient appraisals for personnel

Table for highest appraised department