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Odigo Visual Support

The Odigo Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen

The Odigo Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen

Odigo Visual Support

by Prosodie
Odigo Visual Support
Odigo Visual Support
Odigo Visual Support

What is it about?

The Odigo Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.

Odigo Visual Support

App Details

Version
1.0
Rating
NA
Size
36Mb
Genre
Productivity Utilities
Last updated
February 13, 2017
Release date
February 13, 2017
More info

App Screenshots

Odigo Visual Support screenshot-0
Odigo Visual Support screenshot-1
Odigo Visual Support screenshot-2
Odigo Visual Support screenshot-3

App Store Description

The Odigo Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.

To use this application you must be invited via SMS or start the interaction from a webpage.

To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.

During the interaction you can leverage advanced capabilities as:

• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording

The app does not allow the remote agent to access any data stored on your device.

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