OperonOps

Operon is a simple, modern way for hotels to manage guest service—from a single tap to “resolved.”

For Guests (at participating hotels):
-Make requests in seconds: extra towels, room cleaning, maintenance, late checkout, and more
-Quick Actions for common needs
-Live status: acknowledged → in progress → complete
-Helpful notifications—no more calling the front desk

For Staff:
-See every request in one queue
-Acknowledge, add notes, and complete
-Filter by department, priority, or status
-Faster response times and better accountability

Why hotels choose Operon:
-Clear ownership from request to resolution
-Less phone time, more guest time
-Works with SMS and in-app requests

Getting started:
-Guests: Create an account and sign in
-Staff: Sign in with credentials provided by your property

Privacy:
Operon requires Location (While Using the App) to verify you’re physically on-site at a participating property and prevent spoofed/unauthorized requests. Location is used only for this security check, not for advertising, and we don’t store continuous location history. You can manage permissions in Settings. Operon also uses Notifications to keep you updated on request status.