Optus @Home

Make the most of your WiFi internet in one easy-to-use app. You don’t need to be a tech expert or an Optus customer to take advantage of the Optus @Home app.

Simply download the app, connect to WiFi and run internet speed tests, view currently connected devices, and get custom tips to help improve your network performance.

VIEW CONNECTED DEVICES
• See all devices currently using your WiFi network
• View detailed device info including name, type & IP address
• Check modem information including IP address

INTERNET SPEED TEST
• View current download & upload speeds
• Check connection latency

INTERNET HEALTH CHECK & TIPS
• View network performance based on activity type
• See how your connection performs on popular sites
• Get tailored advice to improve your setup
• Troubleshooting steps to get you back online

FEATURES FOR OPTUS SUPPLIED MODEMS:

MODEM SETUP
• Step-by-step guide to connect your Optus modem
• NEW 5G Modem set up guide
• User-friendly modem instructions
• Test your connection once set up

MODEM MANAGEMENT & SECURITY

• Login to your modem and reboot it from within the app
• Change your WiFi name & password whenever you like


GET IN TOUCH

• Chat with Optus experts inside the app
• Provide app specific feedback


IMPORTANT INFORMATION
Optus experts can only assist existing Optus customers with their support needs.
Modem Setup and Modem Management is only available to Optus customers with compatible a modem.

Device Compatibility:
Optus @Home app is available on iPhone iOS 10.0 or later.

Optus Help & Support:
optus.com.au/support
133 937

Optus Privacy Policy:
optus.com.au/privacy