Schenck+Service

With the help of the Schenck RoTec Service+App you are ready for making the right contact to our Helpdesk. After a simple registration procedure, you can immediately manage any service related issues for your balancing machines quickly and reliably.


Fast and efficient communication through the Schenck Service+App

1. Simply scan the QR-code on your machines’ nameplate to store the serial number of your machines (manual entry is also possible)
2. Choose the desired category (machine breakdown, technical support, spares, service/calibration, suggestions, others)
3. Take a photo or add a file to share
4. Chat with a qualified Helpdesk support agent


Your advantages at a glance

• Quick and easy access to all service support matters
• A direct link to the Schenck Service Helpdesk
• The right service contact for every machine
• Immediate response and live communication through any mobile network right from your machine location
• Live troubleshooting through video chat
• Fast and simple creation of Service requests