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ServiceMax Field Service - Winter 17

ServiceMax Field Service App is the next generation mobile app for Field Service Management in the enterprise

ServiceMax Field Service App is the next generation mobile app for Field Service Management in the enterprise

ServiceMax Field Service - Winter 17

by ServiceMax, Inc.
ServiceMax Field Service - Winter 17
ServiceMax Field Service - Winter 17
ServiceMax Field Service - Winter 17

What is it about?

ServiceMax Field Service App is the next generation mobile app for Field Service Management in the enterprise. More than just a calendar and task list, the Field Service App empowers engineers and technicians with everything they need to show up on time, stay productive, speed time-to-invoice and improve customer experience. It delivers an enhanced field-ready design that works offline and takes advantage of the native capabilities, larger screen and greater power of the iPad.

ServiceMax Field Service - Winter 17

App Details

Version
17.10.030
Rating
NA
Size
325Mb
Genre
Business Productivity
Last updated
July 25, 2017
Release date
April 7, 2017
More info

App Screenshots

ServiceMax Field Service - Winter 17 screenshot-0
ServiceMax Field Service - Winter 17 screenshot-1
ServiceMax Field Service - Winter 17 screenshot-2
ServiceMax Field Service - Winter 17 screenshot-3
ServiceMax Field Service - Winter 17 screenshot-4

App Store Description

ServiceMax Field Service App is the next generation mobile app for Field Service Management in the enterprise. More than just a calendar and task list, the Field Service App empowers engineers and technicians with everything they need to show up on time, stay productive, speed time-to-invoice and improve customer experience. It delivers an enhanced field-ready design that works offline and takes advantage of the native capabilities, larger screen and greater power of the iPad.

** To use the latest features available with ServiceMax Field Service, existing ServiceMax customers can upgrade for free to the ServiceMax Winter ‘17 release. The ServiceMax Installed Base App (formerly ProductIQ) requires an additional purchase.**

Features
• Access to all pertinent data: entitlement verifications, customer history, location, contacts, product service history, estimates, warranties, parts and more
• Multiple calendar views of work orders, long-term projects and tasks can dynamically changed for self-scheduling
• One-touch communication and hands-free GPS navigation offer quick access to job information
• ServiceMax Service Flow provides configurable, step-by-step process workflows for any type of service to keep techs on track
• Create template driven checklists for standardized inspections, safety checks, diagnostics and more
• Troubleshooting gives expert access to product documents, videos and social collaboration
• Search to quickly locate parts and products in trunk stock, customer consignment, stocking hubs and more
• Real-time, automated pricing validates entitlements for accurate time and materials estimations
• Add attachments so engineers can easily capture and share photos/video taken at the customer site, email service reports, or contracts
• Smart Business Docs to create service reports, invoices, etc. and have customers sign them while on site
• The ServiceMax Installed Base App (ProductIQ) delivers connected device details for technician visibility and records in-field activities.**
• Intuitive field-ready design features large targets, fewer clicks, time-saving formula fields and data validation
• Advanced data validation during data entry ensures data integrity even if connectivity is not available
• Smart Sync delivers fast, reliable offline performance using bi-directional sync and advanced offline scenarios
• Single sign on (SSO) and OAuth 2.0 support ensure faultless, secure access

Note: "Continued use of GPS running in the background can dramatically decrease battery life."