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Mobile Task Assistant (MTA) complements the DTA® and ensures agents can connect to storm on the move
storm MTA
by Redwood Tech
What is it about?
Mobile Task Assistant (MTA) complements the DTA® and ensures agents can connect to storm on the move.
App Store Description
Mobile Task Assistant (MTA) complements the DTA® and ensures agents can connect to storm on the move.
Agents can make and receive storm calls from their iOS device.
The storm MTA mobile app enables contact centre agents to work fully-flexibly for the first time, using the storm Web iPath® softphone to make and receive calls from their iPhone. Working over WiFi or mobile data, rather than mobile voice networks, this means agents can be connected and available anytime and anyplace, free of call forwarding charges, even when away from their workstations.
Answering the challenge of new hybrid working practices, storm MTA gives agents the option of using both their PC and mobile device interchangeably to maximize availability, productivity and employee satisfaction.
Disclaimer:
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
