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Trio CC

During more than 25 years Enghouse Interactive has developed telephony systems that enable our customers to handle any type of external or internal interaction in the most efficient and professional way - independent of the communication channel

During more than 25 years Enghouse Interactive has developed telephony systems that enable our customers to handle any type of external or internal interaction in the most efficient and professional way - independent of the communication channel

Trio CC

by Enghouse Interactive AB
Trio CC
Trio CC
Trio CC

What is it about?

During more than 25 years Enghouse Interactive has developed telephony systems that enable our customers to handle any type of external or internal interaction in the most efficient and professional way - independent of the communication channel. In the product suite Trio Enterprise 6.x, Trio CC makes it easy to work as an agent/operator from a smart phone.

Trio CC

App Details

Version
2.3.9
Rating
NA
Size
4Mb
Genre
Productivity Business
Last updated
December 10, 2021
Release date
October 19, 2015
More info

App Screenshots

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Trio CC screenshot-1
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App Store Description

During more than 25 years Enghouse Interactive has developed telephony systems that enable our customers to handle any type of external or internal interaction in the most efficient and professional way - independent of the communication channel. In the product suite Trio Enterprise 6.x, Trio CC makes it easy to work as an agent/operator from a smart phone.

The agent can login, change roles and status, answer incoming calls, handle call back and manage tasks. The agent can preview the queue of waiting cases and can book the most important case. When searching the company directory the agent can easily transfer calls to other colleagues and queues or make outbound calls based on information in the directory. The agent can also record calls and review these in the history view. It is possible to see which other agents are logged on and see their working status.

You will receive login information and manuals from your company.

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