Zapio is an easy way to engage and understand your customers
Zapio
What is it about?
Zapio is an easy way to engage and understand your customers. Centralize customer conversations from many sources: Google, Facebook, your website, in-store holders, QR codes on tickets, post-purchase SMS/e-mails. Listen and act on your customers’ recommandations, questions and general feedbacks to improve relationships and drive loyalty.
App Store Description
Zapio is an easy way to engage and understand your customers. Centralize customer conversations from many sources: Google, Facebook, your website, in-store holders, QR codes on tickets, post-purchase SMS/e-mails. Listen and act on your customers’ recommandations, questions and general feedbacks to improve relationships and drive loyalty.
You have access to:
- An inbox which centralize conversations and allows you to answer in seconds from anywhere
- Key customer satisfaction and engagement metrics and a live internal ranking.
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