AT&T's "Seth The Blogger Guy" Explains MMS And Network Issues, But Should We Sympathize?

It was only yesterday that AT&T announced that MMS would finally be enabled for the iPhone 3G and 3GS on September 25th.  In their announcement they touched on how they have been working non-stop to get their network souped-up and ready for the even greater amount of data usage, which was their reason for missing the summer launch window.  It looks like their PR department was hard at work as well, because AT&T was able to push out a video on the same day with their own "Seth the Blogger Guy" sympathetically explaining all of problems associated with data usage and more.

I guess it's a smart move by AT&T to try and humanize such a large company with "Seth the Blogger Guy," but is this one video going to change anything?  There's nothing new here.  We were already aware that AT&T was spending tons of cash to upgrade their network, and we were already aware that they have been deploying their 850 MHz spectrum all over the country.  Does having it come from a human and not a press release make it any different?  Any better?  Are any of you less angry about MMS being delayed for so long after watching the video? On a related note, I think I am going to start referring to myself as "Tyler the Blogger Guy," just to see what kind of reaction I get.  It seems to work for Seth.

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