by Matthew Sims
October 25, 2011
According to a recent Next Web article there is an internal email going around Sprint and Apple that they are rushing to fix the "confirmed nationwide issue" of slow data speeds that have been affecting Sprint iPhone 4S owners. As we reported earlier, if you feel as if your 3G speeds have been slower since the October 14th launch of the iPhone 4S on Sprint, you'd be right. Apple nor Sprint would indulge users on what is causing the data speed issue however some have speculated that it could be anything from a simple fix, I.E. a baseband firmware update or something more serious like faulty hardware. Luckily, we have the extremely vague statement Sprint released for your eyes to gaze upon:
Overall, iPhone performance on the Sprint network is consistent with our expectations and the rest of our high-end portfolio. Sprint also did bench-marking of Sprint’s iPhone against competitor’s iPhones and the testing showed little to no performance difference. We are seeing a very low return rate for this device but we are watching the reports of speed issues very closely. We do see opportunities to optimize performance, specifically in high network capacity areas. We see this as typical optimization work and do not have any specific area of concern. Sprint is committed to providing the best possible experience for our customers. We are listening to our customers and working closely with our partners at Apple to ensure optimal performance of iPhone devices on our network.So on that note, I want to ask our readers who have Sprint service for their iPhone 4S the following question: Did you get the 4S on Sprint because you were already a Sprint subscriber or did you switch to Sprint for their unlimited data plans? Sound off in the comments or let me know via Twitter at @mtthwsms.