October 2, 2013
Apple’s new operating system for Macs is getting ever closer to making its debut. AppleCare employees are now being trained on OS X Mavericks, according to 9to5Mac. According to “several sources,” Apple has begun training its AppleCare support staff. The training “is said to be similar in secrecy and style to the iOS 7 and iTunes Radio training, and it has yet to begin for all AppleCare employees.” Training includes learning about the operating system’s new features, installation process, and troubleshooting options. In total, OS X Mavericks training is said to last six hours per employee. In September, 9to5Mac noted that Apple would release OS X Mavericks by the end of October. Apple first demoed OS X Mavericks in June. The new OS includes a number of enhancements. These include improved multiple-monitor support, the introduction of iBooks and Maps applications, new power-user features, and more. OS X Mavericks Developer Preview 8 arrived on Sept. 20.