June 13, 2014
Apple has announced an adapter replacement program in Europe. Affected are 5W USB power adapters that came with the iPhone 3GS, iPhone 4, and iPhone 4S between October 2009 and September 2012. This adapter was also sold as a standalone accessory. The adapters are being replaced due to possible overheating. Affected adapters feature Model A1300 and the letters “CE” in solid gray on the label between the prongs, as shown above. If your adapter features Model A1400 on the label, you do not need to exchange it. Other Apple 5W USB power adapters, including those purchased in the United States, are not part of this program. The free exchange program is as follows:
Bring the affected adapter(s) to an Apple Retail Store or a participating Apple Authorized Service Provider. We will need to verify your iPhone serial number as part of the exchange process so please bring your iPhone with you. The affected power adapter will be disposed of in an environmentally friendly way. Find a participating location: ▪ Apple Retail Store - Make an appointment here. ▪ Apple Authorized Service Provider - Find one here. Note: if you are unable to bring your affected adapter to one of the locations noted above, please contact Apple Technical Support to arrange for an exchange.For a list of countries affected by this issue, click here. See also: A New Tax 'Holiday' Might Convince Apple To Bring Offshore Profits To The US, Apple Is Indeed Thinking Differently About Its Marketing Efforts, and Apple's Meeting With The FDA Provides Further Evidence The 'iWatch' Is Coming.