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Hilfedesk

Hilfedesk is a cloud based customer support software that helps startups, small and medium sized businesses offer excellent customer support without subscribing to expensive cloud based software

Hilfedesk is a cloud based customer support software that helps startups, small and medium sized businesses offer excellent customer support without subscribing to expensive cloud based software

Hilfedesk

by Krishnan Sethuraman
Hilfedesk
Hilfedesk
Hilfedesk

What is it about?

Hilfedesk is a cloud based customer support software that helps startups, small and medium sized businesses offer excellent customer support without subscribing to expensive cloud based software.

Hilfedesk

App Details

Version
1.2
Rating
NA
Size
7Mb
Genre
Business
Last updated
October 31, 2019
Release date
August 22, 2019
More info

App Store Description

Hilfedesk is a cloud based customer support software that helps startups, small and medium sized businesses offer excellent customer support without subscribing to expensive cloud based software.

It's convenient to use, can be an effective replacement to expensive helpdesk softwares.

Key features:

- Email based support

- Multiple support channels

- Get a quick overview of the helpdesk and quickly access new tickets, open tickets on a single screen.

- Log time spent on a ticket.

- Delete unwanted tickets block spam emails.

- Manage support by setting priorities, assigning the right agents and changing ticket statuses.

- Create ticket and comments through emails.

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