by Brent Dirks
February 22, 2012
Connecting via Wi-Fi is the top technical problem facing iPad 2 owners, according to a study by technical support help website FixYa.com. Approximately 35 percent of iPad 2 owners in the study have issues with the tablet's Wi-Fi. The top fix for the issue is to just turn the device's Wi-Fi off and on. Another possible fix for the issue is to renew your DHCP lease, which can be done by choosing the "Renew Lease" button after selecting your network in the Wi-Fi settings menu. Going down the troubleshooting list, users can then "Forget this Network" in the Wi-Fi settings. And as a last resort, the site says you can attempt to reset all of your network settings. Backlight bleeding was reported by 15 percent of users. The only fix for that issue is to turn down the brightness button. The third most prevalent issue, according to the study, is a computer not recognizing the iPad 2. After updating iTunes to the most recent version, users can try another USB connection and then hard reset the device and restart the computer. While Apple's tablet may have some issues, according to the study, the second most popular tablet in the fourth quarter, the Kindle Fire, has one-upped the iPad 2 in the technical problems category. The Fire does suffer from some of the same Wi-Fi connection issues facing the iPad 2, but FixYa faults the one-click purchase ability of the Fire as a major issue. The report further stated that not having to enter a password for every purchase, like on the iPad 2, means Fire owners have to deal with the possibility of theft and accidental purchases putting a dent in their credit cards. Other issues reported by Fire owners include the lack of parental settings and the computer's inability to recognize the device. What do you think about the stats from FixYa? Are the widespread reported Wi-Fi issues on iPad 2 really that prevalent?