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Apple’s Greg Joswiak said iOS 8.0.1 disaster was caused by issues with software distribution

Apple’s Greg Joswiak said iOS 8.0.1 disaster was caused by issues with software distribution

October 28, 2014

During an interview at Re/Code’s Code Mobile Conference, Apple’s Greg Joswiak discussed the disastrous iOS 8.0.1 rollout which crippled a number of iOS devices.

The vice president of iPhone and iOS product marketing called the iOS 8.0.1 issues a “mistake.” But instead of a software bug, Joswiak said the issues were due to how the software was distributed.

He also took time to apologize for the issues.

Released a little more than a month ago, iOS 8.0.1 was to fix a round of initial bugs in Apple’s latest version of iOS. But instead, it broke cellular connectivity and Touch ID support for a number of iPhone 6 and iPhone 6 Plus units.

A few hours after its initial release, Apple did pull the update. But anyone who downloaded the unstable software and had issues needed to follow a multi-step process to return their handset to normal working order.

Song A Day star Jonathan Mann even wrote a song about the botched update, trying to cheer up the Apple employees who were most likely having a massively bad day.

A little more than 24 hours later, Apple did come through and released the issue-free iOS 8.0.2.

I’m glad to see Apple was able to determine what the issue was with iOS 8.0.1. Here’s hoping it won’t ever happen again.

At another conference last night, Apple CEO Tim Cook also participated in an interesting interview and discussed Apple Pay, Apple Watch, and more.

Image via: Re/Code

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