Cupertino, we’ve got a problem.
Jim Dalrymple, creator of the popular LoopInsight blog, recently chronicled his experiences with Apple Music. And its far from pretty as he’s lost around 4,700 songs from his music library:
I love Apple. I love them because they take difficult problems and come up with innovative, simple solutions. The things they make just work and we trust them. Unfortunately, my experience with Apple Music has been exactly the opposite. As of today, I’m missing about 4,700 songs from my library with little hope of getting them back.
I had high hopes for Apple Music. I really wanted it to work and become my default music streaming service, but after the problems I’ve experienced over the last couple of weeks, I’m disabling it altogether.
The entire post is definitely worth a read, but basically the issues started when Dalrymple attempted to move his vast music collection from a personal library into Apple Music.
He finishes the scathing post with this zinger:
I trusted my data to Apple and they failed. I also failed by not backing up my library before installing Apple Music. I will not make either of those mistakes again.
I’m going to listen to what’s left of my music library, and try to figure out all of the songs I have to buy again. I’ll also download Spotify and reactivate the account I cancelled with them a couple of weeks ago.
Dalrymple has been covering Apple for more than 20 years, and has a direct line to the company. And even Apple employees, according to his post, didn’t know how to fix the issues.
Maybe it’s time to add the “beta” tag to the whole initiative. As for me, even though I signed up for the free, three-month Apple Music trial, I’ll be sticking with Spotify. And seeing Dalrymple’s major issues make me even happier with that decision.
I definitely can’t recommend Apple Music until issues like these are ironed out, especially if you’ve got a large library of purchased songs.
For other news today, see: AT&T customers will soon be paying more for their next handset, Apple now restricts iOS beta users from writing App Store reviews, and Should you jump on the iOS 9, OS X El Capitan express?