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A Proposed Class Action Suit Tackles the So-Called iPhone 6 'Touch Disease'

The phone's touchscreen becomes unresponsive
Apple In Court
August 29, 2016

A new proposed class action suit filed in California claims that Apple has refused to fix a design defect that renders the touchscreen of some iPhone 6 and iPhone 6 Plus units unresponsive. The news was first reported by Reuters.

A gray bar

A gray bar
A gray bar on the top of the touchscreen is one symptom of the issues.

A gray bar on the top of the touchscreen is one symptom of the issues.

Credit: iFixtIt

The so-called “touch disease” causes the screen to become unresponsive and show a small gray bar near the top. Here’s more from the report:

The plaintiffs linked the problem to Apple’s decision not to use a metal “shield” or “underfill” to protect the relevant parts, as it did on versions of the iPhone 5.

“The iPhones are not fit for the purpose of use as smartphones because of the touchscreen defect,” according to the complaint filed in federal court in San Jose, California.

Todd Cleary of California, Jun Bai of Delaware and Thomas Davidson of Pennsylvania are the named plaintiffs in the lawsuit, which accuses Apple of fraud and violating California consumer protection laws. They seek unspecified damages.

The seriousness of the issue first came to light in a detailed blog post by iFixit. The post examines what exactly causing the issue and speculates that the problem is confined to the touchscreen control chip on the iPhone logic board itself.

Has anyone’s iPhone 6 or iPhone 6 Plus suffered from this issue? My wife’s iPhone 6 is almost two years old and is running great, but the problem does seem to be widespread.