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HelpDesk Mobile

bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support

bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support

HelpDesk Mobile

by bigWebApps
HelpDesk Mobile
HelpDesk Mobile
HelpDesk Mobile

What is it about?

bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support.

HelpDesk Mobile

App Details

Version
3.0
Rating
(11)
Size
10Mb
Genre
Business Productivity
Last updated
October 26, 2015
Release date
September 16, 2012
More info

App Screenshots

HelpDesk Mobile screenshot-0
HelpDesk Mobile screenshot-1
HelpDesk Mobile screenshot-2
HelpDesk Mobile screenshot-3

App Store Description

bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support.

Brought to you by popular demand, HelpDesk for iPhone now allows you to provide awesome customer support away from your desk while you are in the field. The iPhone application is an extension of the online version allowing you flexibility to create new tickets, assign time, and close out tickets all in real time. It’s a little bit of support love in your pocket.

Features:
•Access and respond to all of your open tickets
•Create new tickets or close out existing issues
•Reassign tickets to other technicians
•Record support time and assign a task type
•Review and pick up tickets listed in any of your unassigned queues

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