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Apple Once Again Allows Customers to Report a Problem With an App

October 4, 2021

Apple is once rolling out a way for App Store users to report a problematic app.

First spotted by developer Kosta Eleftheriou on Twitter, a number of app pages now show an option to Report a Problem.

Clicking on that button allows users to select a number of different options including the ability to request a refund, report a quality issue, or report a scam or fraud.

Apple has recently face a growing amount of scrutiny for the large number of scam and fraud apps on the App Store.

The Report a Problem seems to be rolling out slowly on App Store starting with free apps that feature in-app purchases.

For many years on the App Store, buyers did have the ability to Report a Problem. It’s good to see that Apple is bringing the option back.

Just last week, Apple stated to allow users to rate the company’s own stock apps.