Apple Once Again Allows Customers to Report a Problem With an App
Apple is once rolling out a way for App Store users to report a problematic app.
In a major reversal, Apple quietly added back the “Report a Problem” @AppStore button in iOS 15: pic.twitter.com/UopiPDEV7e
— Kosta Eleftheriou (@keleftheriou) October 3, 2021
First spotted by developer Kosta Eleftheriou on Twitter, a number of app pages now show an option to Report a Problem.
Clicking on that button allows users to select a number of different options including the ability to request a refund, report a quality issue, or report a scam or fraud.
Apple has recently face a growing amount of scrutiny for the large number of scam and fraud apps on the App Store.
The Report a Problem seems to be rolling out slowly on App Store starting with free apps that feature in-app purchases.
For many years on the App Store, buyers did have the ability to Report a Problem. It’s good to see that Apple is bringing the option back.
Just last week, Apple stated to allow users to rate the company’s own stock apps.
