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Spigen is promising a free fix to its Neo Hybrid Case for the iPhone 6 and iPhone 6 Plus

Spigen is promising a free fix to its Neo Hybrid Case for the iPhone 6 and iPhone 6 Plus

September 22, 2014

Just a word of warning if you purchased Spigen’s Neo Hybrid Case for the iPhone 6 or iPhone 6 Plus that I mentioned in my first case roundup. There seem to be some major issues with the case and its click response for the power and volume buttons.


Part of the email Spigen sent to buyers of the case.

Reader William let us know that Spigen just sent an email to buyers who purchased the case from The case manufacturer will send, free of charge, two sets of stabilizer buttons for users to install. The buttons just need to be placed on the inner side of the power and volume switch.

A number of Amazon reviewers mentioned issues with both buttons after they installed the case. Instead of cutouts that leave the controls exposed, the cases offer aluminum button covers.

While it’s disappointing that so many users are having issues with the case, I do appreciate Spigen stepping up and offering a free solution to help fix the problem. If you purchased the case and still aren’t satisfied with the fix, you should be able to return it to Spigen or without any issues.

And if you’re still needing a case for either the iPhone 6 or iPhone 6 Plus, definitely take a look at our second case roundup featuring other protection options for both of Apple’s new handsets.

For other recent accessory news, see: Microsoft’s new portable Bluetooth keyboard works with an iPad or iPhone and Misfit introduces Flash, an inexpensive fitness tracker for iPhone.

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