AppleCare Training To Move Online, Recertification Exams To Be Dropped
Changes to AppleCare's certification process are set to come into effect on June 23, 2013.
Changes to AppleCare's certification process are set to come into effect on June 23, 2013.
According to a recent report, Apple is planning on revamping its AppleCare service this fall.
Apple is once again playing defense with regards to the company's AppleCare program.
First AppleCare, now KindleCare?
In the European Union, consumer electronics must come with two years of free warranty protection. However, Apple has yet to do so, despite revising its warranty, according to the Dutch consumer group Consumentenbond.
If you're still on the fence about whether your new iPhone needs a full warranty against accidental damage, an extended warranty, or nothing at all, there's good news as Apple has once again made its rules more flexible to accomodate new iPhone owners.
Last week, we told you about AppleCare+, a new warranty program coming for the iPhone beginning October 14. Now, we’ve got some additional information for you, especially for those customers that preordered an iPhone 4S, but didn’t order AppleCare+ at the same time.
Today, Apple's iPhone 4 turns one year old, and - wow, what a year it's been! However, warranty is something you need to think about. Read on to find out more.
With no iPhone 5 yet, iPhone 4 owners have to decide: extended warranty or not. Here we help you decide.
Without making an announcement, Apple has changed its AppleCare Protection Plan. Now, customers are able to transfer a plan from one device to another. But, there is a catch: the policy only covers plans purchased within the last 30 days. Read more...
While Apple is still somewhat ambivalent at its highest level about the new iPhone's antenna issues, it's not leaving those on the front lines without some sort of guidance. Indeed, BGR managed to put its hands on the AppleCare procedure sheet available to the reps if you confront them about the issue.
An online company has started offering iPad cover as an alternative to AppleCare. From what we can see, the cover seems to be both cheaper and better than Apple's equivalent.