Apple Drops Price of iPhone Battery Replacement, Issues Apology

December 28, 2017

Apple has announced a temporary price cut for an iPhone battery replacement on older handset models. It has also apologized for how it has handled performance on iPhones with older batteries and how it has “communicated that process” to the public.

According to “A Message to Our Customers,” Apple explains:

To address our customers’ concerns, to recognize their loyalty and to regain the trust of anyone who may have doubted Apple’s intentions, we’ve decided to take the following steps:

Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29 — for anyone with an iPhone 6 or later whose battery needs to be replaced, starting in late January and available worldwide through December 2018. Details will be provided soon on apple.com.

Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance.

As always, our team is working on ways to make the user experience even better, including improving how we manage performance and avoid unexpected shutdowns as batteries age.

In early December, a report claimed that Apple intentionally slows down older iPhones in the iPhone 6/6s range with batteries that need to be replaced. Soon after a class action lawsuit was filed against the company.

For Apple’s full announcement, click here.