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The AppAdvice Week In Review: Apple's iPad Air Arrives

The AppAdvice Week In Review: Apple's iPad Air Arrives

November 3, 2013
Each week, AppAdvice gathers all of the stories we covered and offers a review of some of the best. This week's list features stories on the iPad Air launch, battery issues with the iPhone 5s, and the upcoming arrival of the iPad mini with Retina display.

T-Mobile adds some drama on a rather quiet iPad Air launch day

Apple released the iPad Air on Friday, Nov. 1. As expected, supplies of the fifth-generation tablet were plentiful, both for the space gray and silver models. The only hitch on launch day occurred at T-Mobile. The No. 4 cellular provider, which had never carried iPads before, had announced that it would be offering 200MB of free 4G LTE data for life to every user who purchased a Wi-Fi + Cellular iPad Air, even for those who weren’t a T-Mobile customer. On Friday, Brent Dirks and many others noticed that the network carrier’s “free” data offer apparently came with a catch:
Unless you’re a T-Mobile voice customer, you’ll get charged $10 per month for your “free” 200MB of data. Voice customers will get a $10 monthly credit on their bill.
On Saturday, Nov. 2, CEO John Legere took to Twitter to clarify his company’s position. Legere noted the $10 per month fee was an “executional mistake.” Legere added “everyone” is eligible to get the 200MB of free data, “no strings attached.” To receive your free data on your T-Mobile Wi-Fi + Cellular iPad Air, go through the iOS setup process as you normally would. From there, you’ll be asked to create a T-Mobile account, no credit card required. In return, you’ll be issued 200MB of LTE as part of a “starter” pack -- each month. For more of our iPad Air coverage, see:

On deck: The iPad mini with Retina display

Besides the T-Mobile hiccup, the iPad Air launch was nearly perfect. The same probably won’t be said when the iPad mini with Retina display debuts later this month. Although Apple has yet to announce an actual release date for the second-generation iPad mini, they are promising it will occur this month. Nov. 29 is probably off the table, because it is Black Friday. Therefore, you can probably circle Friday Nov. 22 as the tablet’s official launch date. Target noted a release date for the iPad mini with Retina display of Thursday, Nov. 21. When the iPad mini with Retina display does launch, it will almost certainly be in short supply. Tim Cook said as much during Apple’s recent financial results conference call. The Apple CEO warned analysts and consumers that Apple may be unable to handle demand for the new model. For those hoping to score an iPad mini with Retina display on launch day, be prepared to stand in line. Stay tuned.

Battery issues affect a limited number of iPhone 5s handsets

Apple has now admitted that a small number of iPhone 5s handsets were shipped with faulty batteries. Those affected are being contacted by Apple, and will be issued new handsets. According to the company’s website:
Apple will personally contact customers who own iPhone 5s units with affected serial numbers via a phone call. If a customer feels that their phone is affected, but has not yet received a call, they may feel inclined to call AppleCare. If they do, the AppleCare representative can enter their serial number into the system and check to see if their phone is eligible for a replacement. If the phone is not deemed to be in the group of units with the manufacturing issue, AppleCare is instructed to troubleshoot the phone with normal guidelines.
For more information, please see Joe White’s report, How Apple Is Replacing Battery Afflicted iPhone 5s Handsets.

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Like clockwork, the iPad Air parodies have begun. Here's one from The iPadch, enjoy:

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